Title: Leading Through Conflict with Emotional Intelligence
Speaker: Susan Redding, MBA, SPHR,CPLP – MEA?
Join us in February for a session where participants will learn how to use their emotional intelligence to handle conflict. Participants will learn a tool to help them get things done most effectively when leading/managing both themselves and others.
Main takeaways from this presentation:
- How being aware of your emotional state is a critical factor in knowing when you should handle a task.
- How to use the emotional states of others in helping you to lead most effectively.
- To recognize your own conflict triggers and how you approach conflict.
This program is approved for 1.25 SHRM PDCs
This program is pending HRCI approval.